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Mobile authentication

Confirmation of transactions in IKO mobile app, also for transactions that were made via iPKO or via the hotline as part of telephone banking services. It is enough to confirm the transaction with a PIN code in your IKO.

Is your mobile authentication blocked? Check what to do:

  1. Call our hotline: 800 302 302  and log in to the telephone service (if you do not remember the password to the telephone service, you can set it up in iPKO or ask the assistant for help)
  2. Choose “0” to be put through to an assistant. Our assistant will activate your SMS codes* and thanks to them, you will get the option of confirming operations.
  3. Turn on mobile authentication via the iPKO website or directly in the IKO app.

*If you used the mobile authentication for a two-level logging in to the iPKO website, after the SMS codes have been turned on, this option will cease to be active.

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