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Public transport tickets
Buy tickets for public transport in the majority of cities in Poland directly from the IKO app. The service is provided by moBilet.
- You just have to choose the city, the type and the number of tickets and the account from which you want to pay
- In case of a control, show the ticket on your telephone - you do not have to log in to the app
- Do you often buy the same type of ticket? Add it to your Favourites - thanks to this, every next purchase will take even less time
- In some cities, you can purchase single ride and short-term tickets for other persons travelling with you
- Are you using the public transport in Warsaw and the neighbourhood (ZTM Warsaw)? Remember to validate the ticket purchased in the IKO app. Read below, how to do it↓
Additional information
- To add a ticket to your Favourites, just click the Star on the right hand side of the ticket (in the My Tickets section)
- Public transport tickets may be available without logging in - check how to add the public transport tickets to the screen before logging in
- In the Active section, you will find your currently valid tickets. When they are no longer valid, they will be available in the Archives;
- Depending on the requirements in a given city, we may ask you to provide the number of the bus line, the fleet number of the vehicle or first name or surname or other information required by the carrier. The app may also request you to confirm the purchase with the PIN to the app
- You have the option to order an invoice and to file a complaint - you will be redirected from the app to the moBilet website
Validation of ZTM Warsaw tickets
- How to validate your ticket?
- Choose the Validate ticket option (You can find it on the screen confirming purchase of a new ticket or in the Details of a previously purchased ticket).
You will be transferred to the QR code reader in the IKO app: point the camera in your telephone at the QR code in the vehicle and wait for the screen with validation confirmation - You have 10 seconds to validate the ticket. If you fail to scan the ticket within 10 seconds, you can validate it again after 5 minutes.
- Choose the Validate ticket option (You can find it on the screen confirming purchase of a new ticket or in the Details of a previously purchased ticket).
- You can extend a short-term ticket during the ride, without validating it again, i.e. scanning the QR code. Just go to the active ticket Details and select “Extend ticket validity.” You can choose the same or a completely different type of ticket.
- Where can the QR codes for validating tickets purchased in IKO be found?
- in the subway: by the ticket gateways and by the lifts, i.e. areas where you enter the ticket zone. You open the subway gate with a QR code from your ticket in the application
- inside a bus or a tram: opposite the entrance in a visible place. You can scan the QR code from a distance of 2-3 metres, so you do not have to come near it.
- How does the QR code for ticket validation look like?
On every sticker with the code, you can see a note “validate the ticket from the application.” On the other hand, the QR codes in the subway bear the number of the subway station.
You can purchase any number of tickets in advance - you can see them in the “To be validated” section. You can validate just 1 ticket - it will then be transferred to the Active section.